Missed calls
You’re mid-repair. The phone rings. By the time you call back, the landlord has booked someone else.
For property maintenance
More booked jobs for property maintenance in the West Midlands
You’re on a repair or between small jobs when the phone rings. ALB sets up the simple systems that catch enquiries, follow up quotes and keep landlords and letting agents coming back — explained in plain English.
The problem
Good work doesn’t always mean a full diary
Most property maintenance businesses lose jobs for reasons that have nothing to do with how reliably they turn up.
Quotes that go cold
You send a quote for a small job, hear nothing, and never follow up because you’re already on the next call-out.
Too few Google reviews
Happy customers leave, and Google still shows a handful of old reviews — or none.
Past customers never contacted
Landlords and letting agents who already trust you never hear from you again when the next repair comes up.
What we set up
A simple system that works while you’re on the tools
Nothing fancy. Just the pieces that help property maintenance businesses get found, get called back and get booked.
Google Business Profile
Your profile looked after so people nearby — and local landlords — can find you for repairs and small jobs.
Review requests
A simple way to ask happy customers for a Google review after the job.
Missed-call text-back
When you can’t answer, a text goes out so the enquiry doesn’t go cold.
Reactivation of past customers
Gentle follow-ups to landlords and agents who already know your work when the next repair comes up.
A website that books calls
Clear on phones, easy to call or book, and built around repairs and ongoing property work.
How it works
From free call to monthly catch-up
Free call
A short chat about your business and how you get work today.
Proposal for your business
A clear plan written for you — not a generic package dump.
We build it
We set up the pieces and get them working.
Monthly report and catch-up
A one-page report and a call so you know what’s happening.
Ready when you are
See clear package prices, or book a free discovery call. No hard sell — just a proper look at your business.